PlayToz collects various data to provide better services to users, including basic information such as user’s mobile devices and records of service use and, more specifically, information is collected as follows.
To optimize the service, PlayToz receives the user's member numbers (ID or e-mail), a digital wallet, and nickname used in the platform provider's service from the platform provider (Apple, Google, or Wemix. etc.) or appstore provider when the user downloads the application and uses the service.
Information on service usage methods, including the device used, service usage time, usage records, type and price of content purchased, and event participation may be collected during service use. This includes the following data.
If the user does not register as a member on the platform provider or does not use a social media account for the service but rather uses a guest account to access the service, PlayToz cannot identify the user solely through data collected while using the service and can only identify users with an account on the platform provider's service or a social media account.
PlayToz uses information provided by the platform provider or collected or recorded while using the service for the purposes of service provision, maintenance, security, updates, and development and provision of new services. Data is also used to provide more relevant customized services (including advertisements) to users.
PlayToz may display on the service the user information provided by the platform provider and users may change the display of this information at any time by using the application's feature enabling users to change the display on the platform provider and/or social media website.
If users make service-related inquiries via telephone or email, PlayToz may keep records of communication with users to provide answers to those inquiries. Furthermore, PlayToz may use user’s email addresses to provide users with information relevant to service usage. Moreover, PlayToz may use information collected (excluding information of EEA user’s) or provided to update the service environment or quality for users, and PlayToz automated system may analyze users' records of service usage and/or payments to provide individual users with valuable features such as targeted advertisements.
PlayToz does not share data with companies or people outside PlayToz with the following exceptions. This data may be shared in the following cases.
PlayToz may share data with companies or people other than PlayToz with user consent. However, if such data must be shared, prior consent shall be obtained from users.
PlayToz may entrust data processing to its partners or reliable companies in compliance with physical and technical frameworks that follow internal policies (self-regulatory frameworks). In such cases, PlayToz bears all liability for the companies to which data processing is entrusted.
If PlayToz deems it necessary to access, use, store, or publish information for the following purposes, PlayToz will share information with external companies, organizations, or individuals.
PlayToz may share anonymous data or data that does not allow users to be identified with its partners. Furthermore, if PlayToz is subject to the acquisition, merger, or sale of assets (collectively referred to as "M&A" below), it may transfer data to the company undertaking the M&A while maintaining the confidentiality of the information, and in such cases, it will notify users before user data is transferred to the company undertaking the M&A.
PlayToz information security management system has been certified safe and reliable by the Korean government and works to protect the data in PlayToz possession from illegal access, modification, release, or deletion. In particular, PlayToz periodically reviews the privacy lifecycle and continuously makes necessary updates by applying the latest technology to collect, store, and use personal data to ensure users can safely access the system.
This includes using SSL (secure socket layer) and taking physical and technical protective measures to detect unauthorized access to the service system. Furthermore, access authority is limited to the minimum number of employees necessary according to internal policies (self- regulatory frameworks).
Users may request updates of their own data from the platform provider at any time while using the service. Users who are nationals of EU member nations may additionally request access, rectification, adaptation or alteration, transfer or movement of their data, and may restrict or oppose processing or profiling (collectively referred to as "processing", below). PlayToz has no authority to process data provided to the platform provider by the user. Therefore, if users request the processing of their own data provided to PlayToz by the platform provider, PlayToz will inform users that it has no authority to process user data and instruct them to request data processing from the platform provider and/or social media provider
Users may request updating or processing of their own data from PlayToz while using the service (restricted to nationals of EU member nations) and, unless data must be kept for reasonable business purposes or legal purposes, PlayToz will attempt to fulfill this processing request without delay. Furthermore, this requested user data processing will be provided free of charge so long as it does not require excessive effort to comply, and PlayToz may request verification of user identity before updating or processing the data.
However, the user request may be denied if it is unreasonably repeated, if it requires excessive technical effort to comply (e.g. if a new system must be developed or existing practices must be fundamentally changed), if the request impinges upon others' rights or freedoms, or if the request is extremely impractical. In such cases, the user may object or file a civil complaint with the privacy protection agency in the user's country of residence in accordance with PlayToz CS procedure for rejection of processing.
Users may directly request the company to delete the personal information that was collected. (Click here for more information) However, to protect user data from accidental or malicious deletion and for maintenance and management of the service, copies of user data may not be immediately deleted from service servers even after a user deletes his or her data from the service. Furthermore, data may not be deleted from backup systems for a certain period of time to comply with laws in the user's country of residence and/or the country of PlayToz business jurisdiction. In such cases, this data will be deleted without delay once the storage period required by relevant laws has elapsed.
California Residents’ Rights: If you are a California resident, you may have certain additional privacy rights. California consumers have a right to knowledge, access, and deletion of their personal information under the California Consumer Privacy Act (CCPA). California consumers also have a right to opt out of the sale of their personal information by a business and a right not to be discriminated against for exercising one of their California privacy rights. We do not sell your personal information and do not discriminate in response to privacy rights requests. Visit our Your California Privacy Rightspage for more information.